If you choose an exchange and the new clock is of lesser value we will refund the difference and if more expensive you'll be able to easily pay the difference online. Exchanges are shipped and refunds are processed once the clock makes it back to us in original condition.
DIGITAL RADIO CLOCK ALARM FULL
You can choose between an exchange (free shipping as always to you) or a full refund made to your original payment method.
We do not cover postage costs for returns and we do recommend our customers use registered insured post for their protection. To request a refund or exchange, simply email us at 30 days of your delivery date and we will happily take it back.
We want you to shop for your clock with the knowledge that our Easy Returns policy has got your back. Our goal is for you to love your new clock, but if for any reason you’re not happy with your purchase we will take it back within 30 days.
For more information see our Shipping & Returns page In the unlikely event of a problem with your delivery, simply contact us via email live chat (bottom right of any page on our website) or phone 1300 799 574 and we will make it right ASAP.
DIGITAL RADIO CLOCK ALARM FREE
With Priority Shipping Protection, Oh Clocks shipments are insured door to door and are risk free to our customers. Or you can "Authorise courier to leave parcel" and specify where you want it left. Our Cart page gives you the option to "Leave a card" which tells the courier to leave a note (and a notification by email) letting you know from which nearby pick up point you can collect your order at your convenience. Not going to be home? We've got you covered You will receive an order confirmation email immediately after making your purchase.Īs soon as your order is booked for pick up, you will receive a shipment confirmation email including a link to your live tracking page. Emails are sent at every major step of the delivery (In Transit, Out For Delivery, Completed). Oh Clocks provides a seamless online shopping experience. Please understand that once your order is dispatched we have no control of the shipping time. There may also be delays during high volume times such as the lead up to Christmas. Once shipped, express orders are usually delivered within 1 business day for metro areas, but will take longer for regional and remote areas. The fee depends on the items ordered and your delivery address. More accurate estimates are given for each item in our cart.Įxpress Shipping Need it quicker? Express shipping is available and the fee is calculated in our checkout. Melbourne and Sydney Metro: 2 - 5 days Adelaide, Canberra and Brisbane Metro: 3 - 6 days Perth, Tasmania, Darwin, NSW Country, VIC Country, SA Country: 5 - 10 days QLD Country, WA Country, NT Country: 8 - 12 days You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.👍 Free Shipping On All Orders Australia Wideįree standard shipping delivery estimates (business days) from the time of placing your order: You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. “Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This warranty is in addition to other rights and remedies of the consumer under a law in relation to the goods or service to which the warranty relates. IMPORTANT MESSAGE: Before sending your unit to Lenoxx for repair you must supply proof of purchase (Original Sales Receipt) to validate your warranty. Under no circumstances will Lenoxx Electronics (Australia) Pty Ltd be liable for any incidental or consequential damage. The warranty does not cover: handles, batteries, electrical cords, antennas, microphones, broken cabinets or any other accessories used in connection with the product. This warranty does not apply to any product, which has been subject to misuse, neglect or accident.
We warrant this product to be free from defects in material and workmanship under normal use for a period of 12 months after delivery to the ultimate user and we will repair at no charge or replace it at our option should it become defective under this warranty providing you submit proof of purchase (original sales receipt) when making a request under this warranty.
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